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Responding to Your Request for Information, Order or Support

When you contact Thru in requesting information, placing an order, requesting support or participation in any Thru public or private online forum, we collect information necessary to contact you in order to fulfill your request, grant you product or service access and provide support. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, quality control, defending our rights in connection with our relationship with you. When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our website.

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